Disclaimer

At Royal Banarasi, we aim to provide a smooth and reliable shopping experience. Please read our Cancellation Policy carefully before placing your order.

1. Order Cancellation by Customer

You can cancel your order under the following conditions:

a. Before Shipment

You may cancel your order within 6 hours of placing it.
To cancel your order, please contact us immediately at:

📧 Email: info@royalbanarasi.com
📞 Phone/WhatsApp: (+91) 9670590001

If the order has not been shipped, we will cancel it and process a full refund.

b. After Shipment

Once the order is shipped, it cannot be cancelled.
You may request a return only under the Return & Refund Policy conditions.

2. Order Cancellation by Royal Banarasi

We reserve the right to cancel the order under certain circumstances, such as:

• Product out of stock
• Payment issue or transaction failure
• Incorrect address or incomplete contact information
• Suspected fraudulent activity
• Technical errors in price or product listing

In such cases, the customer will be notified, and a full refund will be issued.

3. Refund for Cancelled Orders

If your order is eligible for cancellation:

• Refunds will be processed within 5–7 working days
• Refunds will be issued through the original payment method or bank transfer

4. Contact Us for Cancellation

If you want to cancel your order or need help, feel free to contact us:

📧 Email: info@royalbanarasi.com
📞 Phone/WhatsApp: (+91) 9670590001
📍 Varanasi, Uttar Pradesh – 221010

We are always here to help!