Privacy Policy

This Privacy Policy explains how Royal Banarasi (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or make a purchase from us. We are committed to keeping your data safe and ensuring a secure shopping experience.

1. Information We Collect

We may collect the following information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Billing and shipping address

b. Order & Payment Information

  • Order details
  • Payment method (we do not store card or bank details; payments are processed securely through trusted gateways)

c. Website Usage Data

  • IP address
  • Device information
  • Browsing behavior
  • Cookies and tracking data

2. How We Use Your Information

Your information is used for:

  • Processing and delivering your orders
  • Sending order confirmations and updates
  • Improving our website and product experience
  • Providing customer support
  • Communicating offers, updates, and promotions (only with your permission)

We do not sell, rent, or share your personal information with any unauthorized third-party.

3. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site performance
  • Understand user preferences
  • Enable a smooth shopping experience

You may choose to disable cookies through your browser settings, but some features may not work properly.

4. Data Protection & Security

We use secure servers, encryption, and trusted payment gateways to protect your information. While we take all security measures, no data transmission over the internet is 100% risk-free.

5. Third-Party Services

We may use third-party service providers for:

  • Payments
  • Shipping
  • Marketing tools
  • Website analytics

These providers have access to your information only to perform specific tasks and are obligated to protect it.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or updates
  • Request deletion of your data
  • Opt-out of promotional emails

For any such requests, you can contact us directly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

8. Contact Us

If you have any questions or requests regarding our Privacy Policy, feel free to contact us:

📧 Email: info@royalbanarasi.com
📞 Phone: (+91) 9670590001
📍 Location: Varanasi, Uttar Pradesh – 221010