Terms & Conditions

Welcome to Royal Banarasi. By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. General

These Terms apply to all visitors, users, and customers of our website.
By accessing or using our website, you accept these Terms & Conditions.

Royal Banarasi reserves the right to update or change these Terms at any time. The updated version will be available on this page.

2. Products & Descriptions

We try our best to display accurate product details, including:

  • Colors
  • Designs
  • Fabric quality
  • Measurements

However, slight color variations may occur due to screen settings or lighting.
All products are handloom/handcrafted, so minor differences are normal.

3. Pricing & Payments

  • All prices listed on our website are final and inclusive of applicable taxes.
  • We accept secure payments through trusted gateways.
  • Royal Banarasi reserves the right to change prices at any time without notice.

Orders will be processed only after successful payment confirmation.

4. Shipping & Delivery

  • We ship products across India using trusted courier partners.
  • Delivery times may vary based on location, weather, or courier delays.
  • Shipping charges (if applicable) will be shown at checkout.

Once the order is shipped, tracking details will be shared with the customer.

5. Returns & Refunds

Our Return and Refund Policy applies to all purchases.
Returns are accepted only for:

  • Damaged products
  • Defective items
  • Wrong product delivered

Read our full Return & Refund Policy for complete details.

6. Order Cancellation

You can cancel your order within 6 hours of placing it.
Orders cannot be cancelled after shipment.

We may also cancel an order due to stock issues, incorrect details, or suspicious activity.

Refer to our Cancellation Policy for details.

7. Use of Website

You agree not to:

  • Use the website for unlawful activities
  • Copy, distribute, or misuse website content
  • Try to harm the website through viruses or hacking

Any misuse may lead to account restriction or legal action.

8. Intellectual Property

All images, logos, text, designs, and content on our website are the property of Royal Banarasi.
You may not use or reproduce them without written permission.

9. Privacy & Data Protection

Your personal information is protected and handled as described in our Privacy Policy.
By using our website, you consent to the collection and use of your data as explained there.

10. Limitation of Liability

Royal Banarasi is not responsible for:

  • Delays caused by courier services
  • Incorrect address provided by customers
  • Minor color differences due to screen display
  • Losses arising from improper product use

We ensure authenticity and quality, but customer handling after delivery is not our responsibility.

11. Contact Information

For any questions or concerns regarding these Terms & Conditions, contact us:

📧 Email: info@royalbanarasi.com
📞 Phone/WhatsApp: (+91) 9670590001
📍 Varanasi, Uttar Pradesh – 221010